Fundamental Premise

Rescue Inc. is committed to a Guarantee of Service. No patient will ever be denied access to emergency medical care and medically necessary transportation due to the inability to pay. Rescue Inc. is furthermore committed to providing the highest quality of care in a fiscally responsible manner.

Fee Schedule

Rescue Inc. will traditionally update in the first quarter of each year, based on the current federal ambulance fee schedule, a matrix of billable charges for services rendered. The fee schedule may also be adjusted at any time at the discretion of the Board of Trustees. For Federally sponsored programs, Rescue Inc. accepts assignment concerning allowable amounts in exchange for services rendered.  Rescue Inc. is anticipating that under the Patient Protection & Affordable Care Act, 
a multifactor productivity adjustment will be utilized by the federal government to further reduce allowable reimbursement levels.

Billing Cycle
Ambulance service, from most insurance carrier’s perspective, is considered a transportation benefit. At the time of service, field personnel will collect upon the patient’s authorization, insurance information and policy numbers. At that time, the patient will additionally be informed of the agency’s privacy policy practices for protected healthcare information. Patients not reporting any insurance information shall be billed as a self pay for services rendered. 

Rescue Inc's practice will be to bill a patient’s insurance for medically necessary transportation at 30, 60, and 90 day intervals. Additionally during the processing cycle, the agency may contact the patient in writing and /or by telephone in order to review the billing activity in progress. After the 90 day window, as a last resort, if no terms have been arranged with the agency, the bill will be forwarded to a collection agency. After referral to collection agency, acceptor of service (patient) will also be subject to all collections charges and fees, and will also be assessed interest at a rate of 1.5 % per month, commencing upon referral. 

In circumstances of no patient transport, the patient would be billed directly for services rendered.  

Compassionate Billing
Rescue Inc will work with patients in a compassionate manner to work out a plan of action or in special circumstances waive a balance completely due to hardship. The agency to review and approve in a confidential manner any terms of payment directly with the involved party. 

Subscription Ambulance Program
Rescue Inc will offer on an annual basis, a subscription ambulance program, with a benefit period extending from July 01 of each year to June 30 of the following year. Eligible enrollees must be a resident within Rescue Inc.’s coverage area. The enrollment fee may not be prorated or waived, and the benefit period will start on the day of enrollment going forward. The enrollment application will outline the scope of benefits for emergency ambulance service and any allowable benefit for non emergency transportation. 

The intent of the subscription program is to prevent a subscriber from incurring an additional out of pocket expense for services rendered. There will be two fee schedules associated with subscription ambulance service; one for residents who currently have health insurance, and a separate mechanism for residents without any health insurance.

Questions or Concerns
Feel free to contact us during business hours Monday through Friday 8 AM – 5 PM by calling 802-257-7679. 

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